Miami Arrhythmia Center, Inc.
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING & DATA
Miami Arrhythmia Center, Inc. ("we," "us," or "our") does not share customer opt‑in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct medical and administrative services. All text messaging originator opt‑in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information when you contact our office, request services, or communicate with us:
Personal Information
Name
Phone number
Email address (if provided)
Mailing or physical address
Insurance carrier and plan type
Appointment preferences and reason for visit
Opt‑in records and timestamps for communication channels (SMS, phone, email)
Non‑Personal Information
Call metadata (such as date, time, and duration of calls)
Device or carrier information when communicating by SMS
Patient & Customer Communications
Records of inquiries, appointment requests, and callbacks
Communication preferences
Notes related to administrative or scheduling requests
2. How We Use Your Information
We use collected information for the following purposes:
Responding to inquiries and appointment requests
Communicating with you by phone, text message, or email regarding your care or requests
Coordinating scheduling and follow‑ups with our clinical team
Verifying insurance information
Improving internal operations and patient experience
Maintaining accurate communication consent records
Complying with legal and regulatory obligations
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into SMS communications with Miami Arrhythmia Center, Inc., you agree to receive text messages related to our services, including:
Appointment requests and confirmations
Callbacks and follow‑ups
Directions, location, or fax information (when requested)
Important administrative or care‑related updates
Opt‑In & Consent
SMS messages are sent only after you explicitly opt in
We maintain timestamped records of all opt‑in actions
We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws
Opt‑Out Instructions
You may opt out at any time by replying STOP
You will receive a final confirmation message
No further messages will be sent unless you re‑opt in
Opt‑out requests are processed immediately
Message Frequency & Content
Message frequency varies based on your interactions with our office
Messages are directly related to services you request
We do not send marketing or promotional messages without explicit consent
Help & Support
Reply HELP for assistance
Support is available during normal business hours (Monday–Friday, 9am–5pm)
Carrier Information
Standard message and data rates may apply
Carriers are not responsible for delayed or undelivered messages
Supported carriers include major U.S. carriers and regional providers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with subcontractors who support essential services (such as SMS delivery providers), solely to provide the services you have consented to. Text messaging opt‑in data and consent records are never sold or shared for unrelated purposes.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information only in the following circumstances:
Service Providers
Vendors assisting with operations such as communication services or administrative support
SMS providers strictly for delivering messages you have consented to receive
All service providers are contractually required to maintain confidentiality and security
Legal & Regulatory Compliance
When required by law, court order, or valid legal process
To protect patient safety, our rights, or comply with healthcare regulations
Business Transitions
In the event of a merger, acquisition, or transfer of assets, your information remains protected under this Privacy Policy
All sharing categories explicitly exclude text message opt‑in data and consent records, except where required to deliver SMS services.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information, including:
Secure access controls
Limited employee access to sensitive data
Encryption where appropriate
Ongoing staff training on privacy and data protection
Incident response and breach notification procedures in accordance with applicable laws
While we take data security seriously, no system can be guaranteed 100% secure.
6. Cookies & Tracking Technologies
Miami Arrhythmia Center, Inc. does not actively use website cookies or online tracking technologies at this time. If this changes in the future, this policy will be updated accordingly.
7. Your Rights & Choices
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Withdraw consent for SMS or other communications
Opt out of text messages by replying STOP
Ask questions about how your information is used
Requests can be made using the contact information in Section 10.
8. Third‑Party Links
If future digital properties contain links to third‑party websites, we are not responsible for their privacy practices. This policy applies only to information collected directly by Miami Arrhythmia Center, Inc.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will include a revised effective date. Significant changes will be communicated through appropriate channels.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Miami Arrhythmia Center, Inc.
8500 SW 92nd Street, Suite 208B
Miami, FL 33156
Phone: 305‑661‑0169
Fax: 888‑811‑4447
By communicating with Miami Arrhythmia Center, Inc., you acknowledge and consent to this Privacy Policy.